Insurance Information

At The Center For Oral Surgery & Dental Implants in Huntersville, NC we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well informed and here to assist you. They can be reached by phone at Huntersville Office (Lake Norman) Phone Number 704-875-8833.

Please call if you have any questions or concerns regarding your initial visit.

Please bring your insurance information to your first office visit so that we can expedite reimbursement.

Your insurance policy is a contract between you and the insurance company; we are not a party to that contract at any time and do not have the authority to make the insurance company pay.  We do encourage you to contact your insurance company directly with any questions.

Please read your insurance policy carefully.  Please be aware of your insurance plan’s limitations, exclusions and plan maximums.  Some or all of the services we provide may not be a covered benefit whether or not your insurance company states that they are prior to treatment.  Your insurance company may determine, AT ANY TIME, NOT to cover your procedures!  They DO NOT GUARANTEE ANY BENEFITS and only determine benefits when they receive a claim after the services are rendered.  Most insurance companies take four to six weeks to respond.

We are participating with the following Dental Plans:

• Aetna PPO
• ACS Benefit Services
• Alwayscare
• Ameritas 
• BCBS 
• AL, AZ, AZ Advantage, Excellus, Horizon, MA, MI, Premera, Puerto Rico, TN
• Central Benefits
• Cigna Total DPPO
• Companion Life
• CompBenefits
• Coresource
• FKA:FMH Benefit Svcs, IL, MD, OH, PA
• Coventry Dental
• Dearborn National
• Delta Dental PPO
• Dental Benefit Providers (DBP)
• Dentemax
• Guardian PPO
• Humana
• Lincoln Financial
• Metlife
• Mutual of Omaha (DHA) *1/1/19
• NGS American
• Principal PPO
• Sunlife
• TruAssure
• UHC PPO
• UMR
• United Concordia
• United Healthcare Life Ins. Co.
• UPMC Health Plan

We are participating with the following medical Plan:   

• BCBS PPO

Non-Participation Insurance Plans

We will submit your insurance claims to your insurance company even if we are not a participating provider, as a courtesy to you.  This does not imply that your particular plan will cover your anticipated procedure, either in part or in full.  Your insurance company WILL NOT GUARANTEE ANY BENEFITS.

Estimating Insurance Benefits

Please keep in mind that we strive to provide you with the most accurate insurance coverage information possible.  We estimate your benefits based on the information provided by your insurance company as a courtesy.  Your insurance company will NOT guarantee benefits, therefore, we cannot guarantee the accuracy of the information or fees provided to us.  If you have questions regarding your benefits we suggest you contact your insurance company directly.

Pre-Determination of Benefits

A pre-determination is a written estimate that can be submitted to most insurance plans prior to treatment to get an estimate of your insurance coverage.  However, most insurance companies have a disclaimer with the written estimate stating that they do not guarantee those estimates and only determine coverage once the procedure has been done and a claim has been submitted to them for payment.

Our participation may change at any time, please contact our office with any questions.